updated at 10:31am on 04/12/2019
Comments on the excellent treatment
I find the staff friendly, obliging and attentive. That relates to the receptionists, doctors, nurses and the phlebotomists. Over recent years I have needed to attend the practice regularly and I have always received very good advice and attentive and considerate treatment. I registered with the practice almost sixty years ago, long before it took on its present name, and I think it has changed its address either four or five times during that period. Because it was the surgery that had moved, and not me, I was allowed to remain a patient. Although I have needed to travel further to the present address, the good treatment is the reason why I have not changed to a surgery nearer home.
Visited in September 2019, Posted on 27 September 2019
A person centred practice
The doctors and receptionists at Birdhurst have continued to support myself and family over the years. The doctor is a brilliant head of the practice with great understanding of the changing needs of her patients.
We always get high levels of care from all the staff and are grateful for their continued help working in an under pressure NHS service.
Visited in January 2019, Posted on 30 January 2019
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