We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.
Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Macmillan Coffee Morning - We raised a staggering £415.00 at our Cake Sale - thank you so much to the staff and patients that contributed.
TELEPHONE LINES - please be aware that between 1pm - 2pm, Monday to Friday our phones lines will offer a reduced service, in the event of a medical emergency there will be an alternative number to call, for all other enquiries we will ask that you call back after 2pm.
NEW CLINICAL SYSTEM
On the 22nd August 2018 we migrated our Clinical System (which contains all patient notes) from Vision to EMIS WEB, so that all practices in Croydon are using the same system.
Access to Patient On Line services was unfortunately at that time, now we have fully migrated to EMIS, patients are asked to re-register for On Line Services by contacting the surgery. We regret any inconvenience that this may cause to our patients, and ask that you bear with us during this challenging transition. THANK YOU
TEXT REMINDER SERVICE NOW AVAILABLE - Please ensure that your mobile phone numbers are updated at reception and you will be able to receive text reminders of your appointments - if you share a mobile number with children, let us know so that we can opt you in to the service. Those aged 12 - 15 years are unable to use the reminder service due to confidentiality. PLEASE NOTE THAT THE SERVICES USES A MOBILE NUMBER THAT WE ARE UNABLE TO ACCESS - PLEASE DO NOT SEND MESSAGES TO US VIA THIS SERVICE.
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Partners in Care
Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.
To leave feedback regarding your care please click here. Your comments are really important and will help improve the service for yourself and others.
(Site updated 11/12/2018)